Case studies

Explore real-life examples of how Solstar has helped individuals and businesses protect their assets:

Updated valuation showed insurance shortfall

Updated valuation showed insurance shortfall

A recent property valuation revealed that our client’s home was significantly underinsured - with the reinstatement value increasing from £1M to £2.96M. This discovery came during the refinancing process, highlighting the importance of keeping insurance cover aligned...

Enhanced commercial cover with mandatory flood protection

Enhanced commercial cover with mandatory flood protection

Refinancing a commercial property? Don’t let insurance gaps hold you back. When a car showroom client discovered their policy no longer met lender requirements, and their provider couldn’t offer mandatory flood cover, we stepped in. By sourcing an alternative insurer,...

Lender-approved cover for unoccupied Investment Property

Lender-approved cover for unoccupied Investment Property

When a client purchased an investment property awaiting planning permission, the lender required specialist insurance during the unoccupied period. We arranged lender-compliant cover with the right conditions in place, ensuring continuous protection and a smooth...

Relaunching a Vibrant Nightlife Venue

Relaunching a Vibrant Nightlife Venue

The client was purchasing a bar he had previously worked in, closed since late 2024, with plans to relaunch it as a vibrant venue hosting cabaret events, drag brunches, and themed nights. The proposal was complex due to a late licence, designated dancefloor, multiple...

Supporting a Freehold Pub Purchase

Supporting a Freehold Pub Purchase

After successfully trading from the same public house for over 10 years, our client is now purchasing the freehold of the property. The site includes the main pub premises, six letting rooms on the upper floors, and a separate ground-floor takeaway unit. Our Solution:...

Successful Renewal  Negotiation for a block of 9 London  flats

Successful Renewal Negotiation for a block of 9 London flats

Solstar recently handled the renewal for a longstanding client who owns a block of 9 residential flats in Hackney. Historically, securing flood cover for this risk has been challenging due to a significant water damage claim in 2022. That claim amounted to £174,985...

8-month Renovation Insurance secures Residential Property sale

8-month Renovation Insurance secures Residential Property sale

A client approached Brightstar to secure finance for the purchase of a property with the intention of renovating and selling it once the works were completed. Upon completion of the valuation, the broker referred the case to Solstar to arrange suitable specialist...

Securing Specialist Insurance for Auction Purchase & HMO Conversion

Securing Specialist Insurance for Auction Purchase & HMO Conversion

Solstar recently secured specialist insurance for a client purchasing an 1800s property at auction, with plans to convert it into an 8-bed HMO. The property was vacant at the time of purchase and located in a high-risk flood zone—factors that made it particularly...

Grade II listed holiday let

Grade II listed holiday let

This client was entering the holiday let market for the first time and was seeking cover for their Grade II listed building, including fixtures and fittings, prior to completing on the purchase. Solstar identified that accidental damage, landlords’ contents, legal...

Two commercial warehouse units

Two commercial warehouse units

As a result of buying out their business partner, this client needed to remortgage their two commercial warehouses. The existing insurer would not note the lenders interest, therefore they needed to obtain a new insurance policy. Solstar sourced a policy which covered...

Comprehensive private health cover for young family

Comprehensive private health cover for young family

Solstar recently assisted a client who faced a sudden loss of private health care when his wife departed her job who provided this. This left our client, his wife and their two children without protection. When their baby fell ill and securing a doctor’s appointment...

Hospitality premises undergoing light refurbishment

Hospitality premises undergoing light refurbishment

This client was purchasing a pub/restaurant which required light refurbishment work before the grand opening. Solstar sourced the perfect insurance solution which covered the premises whilst it was unoccupied in order to complete the final works, and would then switch...

Complex property insurance in just one hour

Complex property insurance in just one hour

Our client required a bridging loan for their property held in trust, however the lender could not facilitate this without insurance in the trustee’s name. Understanding the urgency of the situation, Solstar swiftly secured the necessary policy within an hour. This...

Get in touch today.